Knowledge Base .: 0075 Error: An unexpected error has occurred. Please close your browser and call Freddie...

0075 Error: An unexpected error has occurred. Please close your browser and call Freddie...

SYMPTOM

When you submit a file to Freddie Mac Loan Prospector®, an error appears:  "An unexpected error has occurred.  Please close your browser and call Freddie..."

CAUSE

Invalid Loan Prospector ID. 

RESOLUTION

  1. Open the Point file. 
  2. From the Menu bar, select Interfaces > Freddie Mac > Loan Prospector.
  3. Remove the Loan Prospector ID and password
  4. Re-enter the Loan Prospector ID and password, then re-submit.

How helpful was this article to you?


.: Powered by Lore 1.5.6
© 2009 Calyx Software. All rights reserved.