Calyx Software Knowledgebase

6011 Removing the fannie.ini file

Common System Tasks

Removing the fannie.ini file

Note: Removing the fannie.ini file will delete the saved user id and password for Fannie Mae. Be sure that you know your login before you proceed.

  1. Close Point.
  2. Click the Windows Start icon, enter %userprofile% in the search field and press <enter>.
  3. Click Organize > Folder and Search Options on the menu bar.
  4. Click the View tab on the Folder Options dialog box.
  5. Select Show hidden files and folders.

  6. Click OK.

  7. Windows 8, 8.1/10 Operating Systems

    1. Right-click the start icon, select search, enter %userprofile% and press <enter>. Click the View tab.
    2. Select the Hidden items check box.

  8. From the User Profile directory double-click the AppData folder.
  9. Go to Roaming > Calyx Software > Point > All Users.
  10. Note: If you enter a username and password when you open Point, you will see a folder that matches your Point username. Open that folder, and delete the Fannie.ini file.

  11. Right-click the fannie.ini file.

  12. Select Delete.
  13. Click OK to confirm the deletion.
  14. Resubmit the file to Fannie Mae.

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Last Modified: 2 Years Ago
Last Modified By: cswms
Type: Fannie Mae
Rated 1 star based on 1 vote
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