Calyx Software Knowledgebase

0023 Resetting the WebCaster Loan Application and Loan Status password


To reset the Loan Application and Loan Status password:

  1. Log in to the WebCaster Admin page (
  2. Navigate to Content > Loan Center > Loan Status.
  3. Scroll down to the Loan Status Password section.
  4. Enter a 5 to 8 character password using only lower case letters and numbers.
  5. Click Save.
  6. Navigate to Content > Loan Center > Loan Applications > Security.
  7. Scroll to the Loan Application Encryption section.
  8. Enter the password you used for your Loan Status Password exactly.
  9. Click Save.
  10. Reconfirm the password.
  11. Click Save.

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Last Modified: 3 Weeks Ago
Last Modified By: cswms
Type: Webcaster
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